General Terms and Conditions

Updated: 1.6.2025

1. User Agreement and Acceptance of Terms

By accessing or using the onoiru.eu website, you agree to be bound by these General Terms and Conditions. If you do not agree to these terms, please do not use the website. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

2. Description of Services and Products

Distribution of the Onoiru brand to Europe. Site onoiru.eu provides information about Onoiru yerba mate, including its history, preparation methods, and health benefits. We also offer a selection of yerba mate products for purchase through our online shop.

3. User Eligibility

Users must be at least 18 years old or have the consent of a parent or guardian to use the website and make purchases.

4. Ordering and Payment Procedures

To place an order, select the desired products and proceed to checkout. We accept payment via methods avaialable during checkout. Payment is due at the time of order placement.

5. Shipping and Delivery Policies

We ship to countries within the European Union.

6. Return and Refund Policies

If you are not satisfied with your purchase, you may return the product. More datails in Shipping and Return Policy.

7. Intellectual Property Rights

All content on the onoiru.eu website, including text, images, and logos, is the property of onoiru.eu and is protected by copyright laws. You may not use any content without our express written permission.

8. Privacy Policy

We are committed to protecting your privacy. Personal data collected through the website will be used only for the purposes of processing orders and providing customer support. We will not share your information with third parties without your consent. More datails in Privacy Policy.

9. Liability Limitations

onoiru.eu is not liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of products.

10. Dispute Resolution

Any disputes arising from these terms and conditions will be resolved through arbitration in accordance with the rules of the European Arbitration Association.

11. Governing Law

These terms and conditions are governed by the laws of the European Union.

12. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at onoiru@onoiru.eu.